HOYUAN Green Energy Co.,Ltd. ("HY SOLAR" or "We") is well aware of the importance of personal information to you and will make every effort to protect the security and reliability of your personal information. Through this "Privacy Policy" (hereinafter referred to as the "Policy"), we will explain our products and services to you, the purpose, manner and extent to which we collect and use your personal information, your rights to your personal information, and the security measures we take to protect information security.

About us

HOYUAN Green Energy Co.,Ltd. (stock code of 603185.SH) is a listed company registered in China and located in Wuxi City, Jiangsu Province, China, and its registered address is: No. 158, Middle Nanhu Road, Xuelang Street, Binhu District, Wuxi City.

Contact us

If you have any questions, opinions or suggestions about this Privacy Policy, matters related to your information, or questions about this Statement or the privacy measures of HY SOLAR, please contact us through the following contact information, and we will handle and feedback the questions in time in accordance with laws and regulations:

E-mail: info@hoyuan.com

Phone: 0510-85958787 

Ordinary mail: HOYUAN Green Energy Co.,Ltd., No. 158, Middle Nanhu Road, Binhu District, Wuxi City, Jiangsu Province, China

You can also contact us via online submission, and we will arrange for feedback as soon as we receive your request.

General

HOYUAN Green Energy Co.,Ltd. ("HY SOLAR" or "We") is committed to maintaining your trust in us and adhering to the following principles to protect your personal information: the principle of consistency of right and responsibility, the principle of clear purpose, the principle of minimum but necessary, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. Moreover, we promise to take corresponding security protection measures to protect your personal information according to the mature security standards in the industry. Among them, personal information refers to all kinds of information recorded in electronic or other ways that are capable of identifying the personal identity of a natural person alone or in combination with other information.

Please read this policy carefully before using our products or services to understand our practices regarding the protection of customer personal information. If you do not agree to the terms of this policy, you can close the products and services by clicking “Disagree” in the appropriate interface, and then we cannot provide the products and services to you. If you click “Agree”, it means that you are fully and clearly aware of the collection and use of the information described below and your rights.

This policy will help you understand the following contents:

1. How We Collect and Use Your Personal Information

2. How We Use Cookies and Similar Techniques

3. How We Keep Your Personal Information

4. How We Share, Transfer or Publicly Disclose Your Personal Information

5. How We Protect Your Personal Information

6. Your Right to Your Personal Information

7. How We Handle Personal Information of Minors

8. Third Party Service Providers and Their Services

9. How to Transfer Your Personal Information Worldwide

10. How to Update This Policy

I. How We Collect and Use Your Personal Information

We collect personal information to operate more efficiently and provide you with the best experience. Our channels for collecting personal information include: (1) information you provided; (2) information collected while using the product or service; and/or (3) your personal information obtained from a third party.

The information we collect depends on the product you actually use, the environment in which you interact with us, your choices, including your privacy settings, and the products and functions you use. Our products and functions include core business functions and value-added business functions. You are not necessary to provide personal information to us when we collect the information, and we may not be able to provide you with services or respond to or resolve your problems if you choose not to do so for our core business functions. For value-added business functions, you can choose whether to agree that we collect the information. If you disagree, the relevant value-added business functions may not be realized, but it will not affect your use of our core business functions.

1. How we collect and use your personal information

1.1 Information you provide to us

(1) To create and maintain your service account

In order to create your service account, you may need to provide us with some of your personal information. When you choose to register your personal user service account, we need your mobile phone number, password, SMS verification code and other information so that you can register your account and help you log in and use the relevant services; when you choose to register a supplier account, you need to provide us with the account number of you or the enterprise or organization you represent, nickname, e-mail address, E-mail verification code and other information so that you can register your account and log in and use the relevant services. If you refuse to provide the above information, we cannot create a service account for you or the organization you represent, and you will not be able to experience the services. After you have registered your account, perfect personal data service will be provided to you, and you can choose whether to provide us with e-mail address and other information, so that we can provide you with more personalized services. We will not force you to provide this information, and it will not affect the basic functionality of your use of the relevant services if you refuse to provide this information.

(2) To provide you with recruitment services

In order to provide you with our recruitment services, you may need to provide us with your personal identity information including name and gender, personal basic information including mobile phone number and email, personal education and work information including educational background and work experience, so that we can assist you in completing resume creation, job application and necessary communication. The recruitment service provided by us includes both required information and optional information. If you refuse to provide required information, we cannot provide you with relevant recruitment services, but for the optional information involved, it will not affect the basic functions of your use of recruitment services if you refuse to provide such information.

(3) To organize online and offline activities

We may organize exhibitions or online media activities from time to time and we need your name, gender, mobile number, e-mail address, title, company/organization, and industry category, etc. in order to contact you after completing the identity verification. If you refuse to provide the above information, we cannot verify your identity and contact you, and you will not be able to participate in the activities or online media activities.

(4) To provide you with feedback function

We provide feedback function to you. If you need to provide feedback to us, you are required to provide and collect your personal information, including your name, mobile number, email address and your comments, so that we can contact you in time and feedback the results of your comments. If you refuse to provide the above information, we cannot understand and respond to your comments or requests in time, but it will not affect the basic functionality of your use on the relevant products or services.

1.2 Information collected during your use of the product or service

In order to ensure the security of our products and services and user accounts, provide better products and services and improve the user experience, during your use of relevant products or services (including your use of relevant products or services through your corporate/organization account), we will collect some information about your equipment, and how you and your equipment interact with our products and services, including:

(1) Equipment information: such as equipment attribute information (e. g. your hardware model, operating system version, equipment configuration, unique equipment identifier, international mobile equipment identity (IMEI), media access control (MAC), identifier for advertising (IDFA)), equipment location information (such as location information obtained via GPS, Bluetooth or WIFI signals), equipment connection information (type of browser, Telecommunications operators, the language used) and equipment status information (e. g., equipment sensor data, equipment application installation list). We may correlate the information gathered from your various equipment so that we can provide you with a consistent service on those equipment. We may associate your equipment information or phone number with your service account.

(2) Log information and operation records: for example, your usage of our products or services, the operation behavior of your account after login (including modification of password, binding mobile phone number modification, email address, complaint record), search query words input through the service, event information of the software (such as restart, upgrade, errors, crashes), IP address, the URL of the accessed service, the type of browser and the language used, download information about installing or using mobile apps and software, the information communicated with the communication software and the date, time, duration, browse for information on which the service was accessed.

Please understand that the functions and services we provide to you are constantly updated and developed. If certain function or service is not included in the above description and your information is collected, we will separately explain the content of information, scope and purpose collected to you through page prompts, interactive processes, website announcements, and signing agreements, so as to obtain your consent.

We will use your personal information strictly for the purposes described in this policy and they will be used only for the purposes identified, described and authorized by you at the time of collection. If the information is to be used for other purposes not covered by this policy, your prior consent will be obtained. If we use information gathered for a specific purpose for other purposes, your consent will be obtained in advance. We will not provide the users’ personal information and behavioral data to third parties for use without their consent.

2. Information obtained from third parties

Where permitted by law and based on your authorization, we may receive personal or other information from our affiliates or partners (such as third-party media organizations, third-party market research organizations and advertising providers) in order to provide you with more optimized services and meet your personalized needs.

3. Exceptions to authorized consent for collecting and using personal information

You are fully aware that, under applicable law, we do not require your authorized consent to collect and use your personal information in the following circumstances:

(1) Those that are in connection with our performance of obligations under laws and regulations;

(2) Those that are directly related to national security and national defense security;

(3) Those that are directly related to public safety, public health and major public interests;

(4) Those that are directly related to criminal investigation, prosecution, trial and execution of judgment;

(5) Those are difficult to obtain your authorization and consent in order to safeguard your or other personal vital rights and interests such as life and property;

(6) The personal information in question is that which you have already disclosed to the public on your own initiative;

(7) Where it is necessary to enter into and perform the contract between you and us;

(8) Collect your personal information from legally disclosed information, such as legal news reports and government information disclosure channels;

(9) Where it is necessary to maintain the safe and stable operation of the product or service, such as find and handle the fault of the product or service;

(10) Where it is necessary for the press to carry out legitimate news coverage;

(11) Where it is necessary for academic research institutions, to conduct statistics or academic research in the public interest, and remove identification of the personal information contained in the results when the results of academic research or description are provided to the public.

II. How We Use Cookies and Similar Techniques

1. What is a Cookie?

Cookies are small files that our websites, applications, or services transfer and store on your equipment. Cookies and other similar techniques, such as pixel tags and website beacons, may be used by our websites, online services, interactive applications, e-mail and advertising. Cookies may be stored on your computer for a short period of time (for example, only when your browser is open) or for a longer period of time, or even years. We cannot access Cookies that are not set by us.

2. Cookies and similar techniques we use

(1) Our partners and we use Cookies or similar tracking techniques to better understand the usage of mobile software on your equipment, how often you use an application, events that occur within that application, cumulative usage, performance data, and where to download the application. We do not link the information stored in the analysis software to any personal information you submit in your mobile application.

(2) Our partners and we use Cookies or similar tracking techniques to analyze trends, manage websites, track user behavior on websites, and gather information about the overall audience characteristics of our user base.

(3) Many web browsers have Do Not Track function. This function makes a "Do Not Track" request to the website. If your browser has enable Do Not Track, all of our websites will respect your choice.

(4) Like in most websites, we automatically collect some information to analyze cumulative trends and manage our websites. This information may include an Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), reference/exit page, files you view on our website (e. g. HTML pages, graphics, etc.), operating system, date/timestamp, and/or clickstream data.

(5) We cooperate with third parties to display advertisements on our websites or to manage our advertisements on other websites. Our authorized partners may use Cookies or similar tracking techniques to provide advertising to you based on your browsing activities and interests. If you want to opt out of interest-based advertising. Please note that you will continue to receive generic advertising that are not personally targeted.

3. Clear/disable Cookies

It must be done within your browser's options/preferences to manage Cookies and Cookie preferences. The following is a guide on how to do this in common browser software:

Microsoft Internet Explorer

Microsoft Edge

Mozilla Firefox

Google Chrome

Safari for macOS

Safari for iOS

4. More about Cookies

For more information about Cookies and instructions on how to set up your browser to accept, delete, or disable Cookies, please refer to www. allaboutcookies. org.

III. How We Keep Your Personal Information

1. The retention period of personal information we collect is the minimum time required to achieve the purposes of collection described in this policy, unless a longer retention period required by laws and regulations. After the above retention period is overdue, we will delete or anonymize your personal information.

2. When we stop operating some or all of our products or services for special reasons, we will inform you in time and stop collecting and processing personal information of relevant products or services, and we will delete or anonymize our personal information related to such products or services at the same time, unless otherwise provided by laws and regulations.

IV. How We Share, Transfer or Publicly Disclose Your Personal Information

1. How we share and transfer your personal information

In some cases, we may entrust a third party to handle your personal information on our behalf. For example, companies that send text messages or e-mails on our behalf and provide technical support, can only use your personal information to provide services to you on our behalf. From time to time, we may share some personal information with affiliates and strategic partners who work with us so as to provide the products or services you require.

(1) Share with affiliates: to the extent permitted by laws and regulations, protect you or other users or the public interest, property or security from harm in order to comply with the law and to protect us and our Affiliates or partners, such as your personal information may be shared with our affiliates to prevent illegal activities such as fraud and reduce credit risk. We will only share personal information that is necessary for this purpose. Without your consent, our affiliates will not use the shared personal information for any other purposes stated above.

(2) Share with authorized partners: some of our services will be provided with the assistance of authorized partners only for the purposes stated in this Privacy Policy. We may share some of your personal information with partners to provide better customer service and user experience. Our authorized partners include the following types:

-Cloud service provider: some of our services will rely on the third-party cloud service platform, where relevant business data will be stored. The third-party cloud service provider will collect your equipment information and network-related information;

-Logistics service provider: when you purchase our goods or participate in our activities to obtain awards, if the relevant goods/awards need to be delivered by a third party, we will provide the relevant delivery information provided by you to such third party logistics service providers for the purpose of distribution, including name/company name, mailing address, and contact information, etc.

In the case of merger, acquisition or bankruptcy liquidation, in case of transfer of personal information, we will require the new company or organization holding your personal information to continue to be subject to this Privacy Policy. Otherwise, we will ask the company or organization to ask you for authorization and consent again. If personal information transfer is not involved, we will fully inform you and delete or anonymize all personal information under our control. Internally, in the previous acquisition and merger, the data (including user data) managed by the acquired and merged objects will be processed and protected according to the same standards and requirements as those of LONGi Green Energy’s own data.

We will enter into strict confidentiality agreements with companies, organizations and individuals that share personal information, require them to use the personal information in strict accordance with the purposes stated in this Privacy Policy and take appropriate confidentiality and security measures to handle personal information.

2. How do we publicly disclose your personal information?

We will only publicly disclose your personal information in the following circumstances:

(1) With your express consent;

(2) Legal-based disclosure: where there is compliance with a subpoena or other legal process, suit or governmental authority is mandatory by law, if we sincerely believe that the disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to governmental requirements, we may disclose your personal information.

3. Exceptions to authorized consent to share, transfer, or publicly disclose personal information

You are fully aware that, under applicable law, we do not need your prior authorization to share, transfer or publicly disclose your personal information in the following circumstances:

(1) Those that are in connection with our performance of obligations under laws and regulations;

(2) Those that are directly related to national security and national defense security;

(3) Those that are directly related to public safety, public health and major public interests;

(4) Those that are directly related to criminal investigation, prosecution, trial and execution of judgment;

(5) Those are difficult to obtain your authorization and consent in order to safeguard your or other personal vital rights and interests such as life and property;

(6) The personal information in question is that which you have already disclosed to the public on your own initiative;

(7) Legally publicly disclosed information, such as collect your personal information from legitimate news reports, government information disclosure, etc.

V. How We Protect Your Personal Information

1. How we protect your personal information

We have taken reasonable and feasible technical security and organizational measures to protect the information collected in connection with the Services. We have adopted industry-standard security to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss.

2. Notification and response of personal information security incidents

Please note that although we have taken reasonable measures to protect your information, no website, Internet transmission, computer system or wireless connection is absolutely secure. After the personal information security incident occurs, we will timely inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions that you can prevent and reduce the risk on your own, and the remedial measures for you in accordance with the requirements of relevant laws and regulations. We will inform you of the incident by e-mail, letter, and telephone and push notification. When it is difficult to inform the subject of personal information one by one, we will issue the announcement in a reasonable and effective manner. Moreover, we will report the disposition of personal information security incidents as required by regulatory authorities.

VI. Your Right to Your Personal Information

We respect your rights to your personal information. It is a list of your legal rights and how we will protect them below.

1. Right to know

We inform you of how we handle your personal information through specific announcements, text messages or e-mail notifications by publishing this policy and complying with laws and regulations. We are committed to ensuring transparency in the use of your information. You may regularly review this policy, receive e-mails and text messages describing updates to the Privacy Policy, and contact us via the methods disclosed in this policy to learn about the collection and use of your personal information.

2. Right to access

You can directly query or access your personal information in our product or service interface, including that you can log in to your account at any time through the product page to access personal information about your account.

If you cannot query or access your personal information on your own, or encounter with any problems in exercising your data access rights, you may contact us and request access to your personal information by the means disclosed in this policy.

3. Right of correction

You have the right to ask us to make corrections or supplements when you find that our personal information about you is incorrect or incomplete. For some of your personal information, you can directly correct or modify it on the relevant function page of the product or service.

For personal information that has not been provided to you to modify your own channels, you may contact us and request correction or supplementation of your personal information by the methods disclosed in this policy.

4. Right of deletion

You may choose to delete some of the personal information you have provided us. For some of your personal information, you can delete it directly on the related function page of the product or service.

For personal information that we have not provided you with a self-deleting channel for the time being, or if we have collected and used your personal information in violation of our agreement with you, you may contact us and ask to delete your personal information by the means disclosed in this policy.

5. Right of account cancellation

We provide you with account cancellation service. and you can choose to cancel the account in the product interface. After you choose to cancel your account, we will promptly delete or anonymize all your personal information in accordance with laws and regulations, unless otherwise required by laws and regulations.

After your cancellation, we cannot continue to provide you with your account login and the products and services related to your account.

6. Withdrawal of consent

Each business function requires some basic personal information to complete (refer to "how we collect and use your personal information" of this policy). You can change the scope of your authorization to continue to collect personal information or revoke your authorization by deleting the information, closing the equipment permission setting, changing the relevant product or function setting page, and canceling the account.

If you withdraw your authorization, we cannot continue to provide you with the services corresponding to the withdrawal or authorization. Moreover, we will no longer process the corresponding personal information, but your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.

7. Right of complaint

You have the right to contact us and make a complaint through the methods disclosed in this policy. We will respond within 15 working days from the date receiving your complaint. If you are not satisfied with our response, especially if our personal information processing has harmed your legitimate rights and interests, you may also file a complaint or report with the regulatory authority or bring a lawsuit to a court with jurisdiction.

Please note that for security reasons, we may need to verify your identity before processing your request. We may reject requests that are redundant for no reason, require too many technical means (e. g. the need to develop new systems or radically change existing practices), pose a risk to the legitimate interests of others, or are highly unrealistic, and provide you with specific reasons in response. In addition, if your request directly relates to matters directly related to public interests such as national security, national defense security, public health and criminal investigation, or may cause serious damage to your or other individuals or organizations’ legitimate rights and interests, we may not be able to respond to your request.

VII. How We Handle Personal Information of Minors

Our products, websites and services are not intended for minors. If we collect personal information about a minor accidentally, we will try to delete the information as soon as possible after verification. If you find that we have collected the personal information of a minor while using our products and services, please contact us through the contact information disclosed in this Privacy Policy. We will verify the information timely after receiving your notice, and delete the relevant information in time after verification.

VIII. Third Party Service Providers and Their Services

Our websites, products, applications and services may include links to third-party websites, products and services. You can choose whether to access or accept websites, products and services provided by third parties. For example, the "follow us" feature on an official website will guide you to our official account on the social networking platform, where you can learn about marketing or promotions issued by us.

We cannot control the privacy and data protection policies of third parties that are not subject to this policy. Before submitting personal information to third parties, refer to their privacy policies.

IX. How to Transfer Your Personal Information Worldwide

If some products or services are involved with cross-border transactions, we need to transfer your personal information outside your region. At this time, we will strictly comply with the applicable laws and regulations and ensure that your personal information is safe.

X. How to Update This Policy

We reserve the right to update or modify this Privacy Policy from time to time. You will be notified of the change through different channels. For major changes to our Privacy Policy, we will notify you via your email before the change takes effect if you provide us with an e-mail address, otherwise we will post a notice on our website or push a notification to you through our equipment.

This policy allows adjustments, but we will not diminish your rights under this policy without your explicit consent.

If you do not agree to the above Privacy Policy, we cannot collect and use the information necessary to provide the services to you properly.

This policy shall take effect from the date of renewal.